Frequently Asked Questions
Everything you need to know about illuminating your home with LightCo.
What is the typical shipping time for lighting fixtures?
Most orders are processed within 2 business days. Standard shipping usually takes 5-7 business days, while oversized chandeliers may require specialized freight handling taking up to 10-14 days.
Do your products come with a warranty?
Yes, all LightCo fixtures include a 2-year limited warranty covering manufacturing defects and electrical components to ensure your home stays bright and safe.
What is your return policy for home decor items?
We offer a 30-day return window for all items in their original packaging. Please note that installed fixtures cannot be returned unless they are found to be defective.
Are light bulbs included with the fixtures?
To allow for personal preference in color temperature and brightness, bulbs are typically sold separately unless specifically stated in the product description.
Do you offer professional installation services?
While we provide detailed installation guides with every purchase, we recommend hiring a licensed electrician for all hardwired ceiling and wall fixtures.
Are your lighting products compatible with smart home systems?
Most of our LED-integrated fixtures and dimmable lamps are compatible with smart dimmers and plugs. Check the 'Technical Specs' section on the product page for specific compatibility.